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Members Area2018-09-05T11:56:57+00:00

The following links are for VMG Member use only

New to Management Webinar Series 1

Weekly Top Tips

In addition to the usual VMG membership benefits, over the next few months we are pleased to bring you a series of “Top Tips” for running a veterinary practice. The organisation’s supporters and sponsors are always willing to share their specialist knowledge so we have harnessed this and will offer a new topic each week, only available to VMG members.

Topics range from “Key KPIs to measure your practice’s performance”, to “Making the most of your buying group”, and are presented in a bitesize form.

Look out for the link to each new topic on our Facebook page or follow us on Twitter @TheVPMA.

VMG Newsletters

Here you can find copies of current and previous newsletters which you may wish to refer to.  If you require any from previous years, please contact the VMG Secretariat.

March 2018

April 2018

May 2018

Member Information

Please find below information which you may find useful.

Member Benefit Links and Discount Codes for VMG Members

Please find below links for member specific benefits.

Please find below discount codes for member specific benefits.

HMCA Discount Code to be used for 20% discount off your order: VMG20

John Sheridan BVetMed DMS CVPM MRCVS
 
John was President of British Small Animal Veterinary Association (1974-1975) and founder President of the Veterinary Practice Management Association (1993-1996). He holds a Diploma in Management Studies, a Certificate in Veterinary Practice Management from the Veterinary Hospital Managers Association in the U.S. and the Certificate in Veterinary Practice Administration awarded jointly by Purdue University and the American Animal Hospital Association.
John Sheridan has spoken widely on veterinary business and practice management issues in the UK and overseas for many years. He now offers part-time management consultancy to the veterinary profession and publishes Veterinary Business, an online practice management resource for the international veterinary community. He also presents a video blog and publishes the online Veterinary Business Video Show with a new episode every two weeks.
John was honoured to receive the Pioneer Professional Member Award at the VetPartners.org Annual Meeting, Las Vegas 2017

Episodes of the Veterinary Business Show below

In this episode (228) topics will  include – Amazing new technologies that have the potential to transform veterinary practice – Thoughts about current salary trends for vets in North America – Do you prefer the good news or the bad news first  – How to usher the fear free concept into your career and your practice – and  John’s quick business tip for this episode

In this episode (227) topics will  include – the potential for practice growth from better preventive medicine compliance -Advice for young vets looking for that perfect first job – The value of staff meetings devoted to client service – When it may be time to quit your job – and  John’s quick business tip for this episode

In this episode (226) topics will  include – Rewarding employees that do a great job – What makes a leader – How to motivate staff by setting them SMART goals – Why top performers do less, work better, and achieve more – and  John’s quick business tip for this episode

In this episode (225) topics will  include –Suggestions for new graduates seeking advice about their initial salary – How much rent should practice owners should pay themselves for a property which they own – Tom Peters reminds us that all we have is time – A vet tells us why she is so passionate about veterinary medicine – and  John’s quick business tip for this episode

In this episode (224) topics will  include – The importance of monitoring the level of discounting, authorised or not, in veterinary practice – How to attract talent away from the corporate big shots – How to tame a challenging telephone caller – Create an unstoppable client service brand – and  John’s quick business tip for this episode

In this episode (223) topics will  include – The way we label the generational characteristics of our practice team members – How you can identify financial issues before they harm your business – Some life advice from Warren Buffet – Four quick training tips for your reception team and – John’s quick business tip for this episode

In this episode (222) topics will  include –The importance of the four components in the strategic planning process – The need to be sensitive to the way we communicate with other people – Advice about being diligent but not desperate – One way to rejuvenate the practice culture and – John’s quick business tip for this episode

In this episode (221) topics will  include – “do’s and don’ts” of selling your practice to a corporate consolidator – hear about a new virtual veterinary support group – learn about a practical approach to innovation – find out why compliance for dental treatment is poor and – John’s quick business tip for this episode

In this episode (220) topics will  include – Why the RCVS Guide to Professional Conduct, could be bad news for the welfare of our patients – The extent to which members of the various professions including vets, are prepared to discount their services – Why it might make sense to tear up your organisation chart – What to do if you’re worried about the online reputation of your practice and  – John’s quick business tip for this episode

In this episode (219) topics will  include – What makes a veterinary practice successful financially – How to increase the willingness of practice employees to take on more responsibility – Some practical, cautionary advice about social media – How to help your staff members understand something about the financial numbers for your practice and  – John’s quick business tip for this episode

In this episode (218) topics will  include – Telehealth and a possible way ahead for veterinary practice – The Veterinary Leadership Programme – Satisfying client expectations is simply not good enough – Why you should take notes by hand and  – John’s quick business tip for this episode

In this episode (217) topics will  include –the three key attributes common to all successful practices – why so many veterinary graduates are reconsidering their role in the profession – learn one way of addressing any concerns a client may have about the cost of veterinary care – what’s the magic management formula for getting stuff done and  – John’s quick business tip for this episode

In this episode (216) topics will  include – What’s the potential impact of technology on the provision of veterinary services – we’ll hear from a number of delegates expressing their views about innovation in the veterinary sector – we’ll hear about the bathtub model for leading a team – we’ll review the challenge of initiating operational changes in the practice and – John’s quick business tip for this episode

In this episode (215) topics will  include – why a business can decline when it loses the emotion and commitment of its founders – Do practices attract the clients they deserve – The importance of ‘leveraging’ your support staff team – Why ‘not a problem’ could be a real problem in your practice and  – John’s quick business tip for this episode

In this episode (214) topics will  include – why your staff need to be able to measure their own contribution to your business – ideas about practice meetings – a tool which will help new vets and staff members to converse with clients – emotional intelligence and  – John’s quick business tip for this episode

In this episode (213) topics will  include – Why Receptionists Still Rule OK – The importance of the Client Experience – Three quite separate simultaneous processes in the consulting room – How to use old fashioned index cards to discover a fundamental business problem – John’s quick business tip for this episode

In this episode (212) we’ll hear about one way to improve productivity and we’ll learn something about the power of conversion. We’ll hear about your own television production channel that you didn’t know you had, we’ll learn how to find out if you are the cause of the profit hole in your own practice and  my quick business tip for this episode.

In this episode (211) we’ll see how to use an app to discuss images and other medical data online and we’ll hear why trust is an essential requirement for building any organisation, including your veterinary practice. We’ll learn why most of your clients are likely to be visual learners, we’ll hear how to shape your marketing to select clients just like your top ten favourites and my quick business tip for this episode

In this episode (210) we’ll see why you should take on a new responsibility when you achieve success in practice and we’ll hear why vet nurses and technicians might be be running away. We’ll learn something about a surprising experiment in motivation, we’ll find out how to eliminate one major cause of client frustration and my quick business tip for this episode

2018 BEVA Congress. VMG Members may receive a  30% discount off the standard rates by entering discount code: VMGCONG18