As a member of the VMG you will receive our weekly news and events updates and our monthly e-Newsletter. You will be eligible to register for our series of Webinars, in addition to which are networking opportunities, including our active VMG E-group. As a member you are entitled to event discount at our regular Regional Meetings and the programme of SPVS/VMG Regional CPD.

VMG enjoys support from industry partners (our Company Members) who provide products and services that may be of interest to our members. These selected and approved Company Members are listed below, along with details of the ways in which they can help VMG members to run more efficient, effective practices, or indeed benefit in their personal lives:

Carefree Credit

Health Assured

The services of Health Assured ( are available to VMG members and their immediate families.  They offer advice on health, stress at home or work, financial problems including debt, family & relationship matters and legal & consumer issues.

This confidential service is accessed by calling freephone 0800 047 4097 available 24 hours a day, 365 days a year.  Please quote VMG Membership no when calling.  Face to face counselling, cognitive behavioural therapy and serious illness & accident support are also included for those in need.


Merlin Telecommunications – Veterinary Communications Specialists

Your customer is the most important person in your business and wants to know that your Practice will answer their call quickly, especially if they have an animal in distress.

Do you know how many calls your practice miss every day? Is your receptionist busy dealing with customers and their pets on the front desk and simply cannot pick up the phone?

We have been working with Veterinary practices all over the UK, (and nominated a preferred supplier by VMG) so we really understand how to help you get the best out of your telephone system in order to keep your clients happy.

We can provide you with the ability to improve your profit margins by minimising the impact of lost business and save you money on your current phone bills too!

Combining incredible support and service and a whole range of other benefits. Merlin are happy to carry out a free Practice Audit for you now. Call us on 08008778810.

More Information

Merlin Telecom will also help the VMG to raise additional funds for veterinary charities through their opt-in scheme for customers. The more practices are involved the more is raised.
Please click here to see how your Practice could benefit.


The Xact Group

THE XACT GROUP have been delivering Health & Safety, HR and Employment Law services to vets for over 15 years.  Their services are always tailored to the sector and deal with all the best practice and compliance issues a veterinary practice will face.  A key feature of their services is a range of E-Learning courses specifically designed for the various job roles within a veterinary practice.  All the lessons contained within the courses have separate assessments leading to a final certification. The courses can also count towards employees’ annual CPD training hours.

Xact’s core Health and Safety service provides full support to the responsible person(s) in the completion of all policies and risk assessments including advice on all control actions and the supply of an action plan following the installation of the Health and Safety system for the practice.  The Health & Safety system established for the practice will be housed within their intuitive and interactive platform Mercury.

Xact’s core HR and Employment Law service always provides the practice with a nominated external HR Manager.  The service includes a full employment contract and employee handbook service and full indemnity is provided for legal costs and any awards in the event of an employment dispute.

Members of the VMG receive a discount off Xact’s published prices of 30% for the online service and employee training service.  A 20% discount is available on prices for their full support services.

Xact offers VMG members a free no obligations Health and Safety Audit of your existing arrangements.  To arrange please contact Gail Brunton on 01698 572831 or email

To view full details of the service offerings click on

More Information

Full Power Utilities

Full Power Utilities

Full Power Utilities, one of the first gas and electricity brokers established in the UK, can help you save money on your commercial energy costs.

Juliette Stone is Full Power Utilities Ltd’s Senior Broker and personally deals with all VMG members. Full Power’s service is whole-of-market (all 26 suppliers), UK-wide and with no fee charged to the member, because the supplier pays Full Power a commission. Each supplier pays much the same, allowing Full Power to be impartial. We act for all types of commercial premises such as factories, warehouses and restaurants. Clients include Dominos Pizza, Costa Coffee, BMW and of course 284 veterinary practices.

Please remember that every time a VMG member asks FPU to seek out and organise their contracts, Full Power gives 25% of their income on that contract to the VMG to use to advance memberships and member benefits.

Go to or call 020 8952 0125 or Email:

Full Power Utilities

Shires Veterinary Insurance and Finance Brokers

Shire Veterinary Insurance and Finance Brokers have been providing solutions for general insurance, employee benefits, financial services and practice funding for in excess of thirty years. Veterinary specific insurance policies have been developed to fully protect your valued assets be it material or personal. Experienced and dedicated staff have the knowledge to ensure protection and a swift response to any query you may have. Prompt claims settlement is a prerequisite. Whatever your funding requirement our team will endeavour to obtain the funds for you. Call us on 01827 306532 to discuss your query.